Recently, by changing business circumstances, financial institutes have become interested in customer relationship management (CRM) in order to obtain continuous profit and to kee...
In an environment of distributed text collections, the first step in the information retrieval process is to identify which of all available collections are more relevant to a giv...
The trend toward pervasive computing necessitates finding and implementing appropriate ways for users to interact with devices. We believe the future of interaction with pervasive ...
Paul P. Maglio, Teenie Matlock, Christopher S. Cam...
User browsing information, particularly their non-search related activity, reveals important contextual information on the preferences and the intent of web users. In this paper, ...
Sensemaking tasks require users to perform complex research behaviors to gather and comprehend information from many sources. Such tasks are common and include, for example, resea...