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83
Voted
KDD
1997
ACM
142views Data Mining» more  KDD 1997»
15 years 1 months ago
Knowledge Discovery in Integrated Call Centers: A Framework for Effective Customer-Driven Marketing
As call centersbecomemorepervasive,the customersseek individualized service and greater attention. The call centers are becoming the contact centers - a one-stop, singleinterfacef...
Paul Xia
SOFSEM
2001
Springer
15 years 2 months ago
How Can Computer Science Contribute to Knowledge Discovery?
Knowledge discovery, that is, to analyze a given massive data set and derive or discover some knowledge from it, has been becoming a quite important subject in several fields incl...
Osamu Watanabe
84
Voted
KDD
1998
ACM
145views Data Mining» more  KDD 1998»
15 years 1 months ago
Aggregation of Imprecise and Uncertain Information for Knowledge Discovery in Databases
We consider the problem of aggregation for uncertain and imprecise data. For such data, we define aggregation operators and use them to provide information on properties and patte...
Sally I. McClean, Bryan W. Scotney, Mary Shapcott
ITCC
2000
IEEE
15 years 2 months ago
Towards Knowledge Discovery from WWW Log Data
As the result of interactions between visitors and a web site, an http log file contains very rich knowledge about users on-site behaviors, which, if fully exploited, can better c...
Feng Tao, Fionn Murtagh
VISSYM
2007
15 years 2 days ago
Dimensional Congruence for Interactive Visual Data Mining and Knowledge Discovery
Many authors in the field of 3D human computer interaction have described the advantages of 3D user interfaces: Intuitive metaphors from daily life, immersive workspaces, virtual ...
Sebastian Baumgärtner, Achim Ebert, Matthias ...