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» Validation Method for Intelligent Systems
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CIMCA
2005
IEEE
15 years 5 months ago
Customised Customer Support Using a Soft Computing Approach
This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
S. Shah, Rajkumar Roy, Ashutosh Tiwari, Basim Maje...
122
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IJCAI
1997
15 years 5 months ago
An Achievement Test for Knowledge-Based Systems: QUEM
This paper describes QUEM, a method for assessing the skill level of a knowledge-based system based on the quality of the solutions it produces. QUEM is demonstrated by using it t...
Caroline C. Hayes, Michael I. Parzen
ATAL
2007
Springer
15 years 10 months ago
An adversarial environment model for bounded rational agents in zero-sum interactions
Multiagent environments are often not cooperative nor collaborative; in many cases, agents have conflicting interests, leading to adversarial interactions. This paper presents a ...
Inon Zuckerman, Sarit Kraus, Jeffrey S. Rosenschei...
SRDS
2007
IEEE
15 years 10 months ago
Framework for Intrusion Tolerant Certification Authority System Evaluation
Various intrusion tolerant certification authority (CA) systems have been recently proposed to provide attack resistant certificate update/query services. However, it is difficult...
Jingqiang Lin, Jiwu Jing, Peng Liu
SPEECH
2008
109views more  SPEECH 2008»
15 years 3 months ago
DialogStudio: A workbench for data-driven spoken dialog system development and management
Recently, data-driven speech technologies have been widely used to build speech user interfaces. However, developing and managing data-driven spoken dialog systems are laborious a...
Sangkeun Jung, Cheongjae Lee, Seokhwan Kim, Gary G...