: We present an architecture and prototype implementation of a performance management system for cluster-based web services. The system supports multiple classes of web services tr...
Ronald M. Levy, Jay Nagarajarao, Giovanni Pacifici...
Incident Management is the process through which IT support organizations manage to restore normal service operation after a service disruption. The complexity of IT support organi...
In this paper we discuss our work on plan management in the Autominder cognitive orthotic system. Autominder is being designed as part of an initiative on the development of roboti...
Martha E. Pollack, Colleen E. McCarthy, Sailesh Ra...
Many large-scale distributed systems have been built with great complexity to run Internet services. Due to the heterogeneity and dynamics of complex systems, it is very difficult ...
Managing trust is a key issue for a wide acceptance of P2P computing, particularly in critical areas such as e-commerce. Reputation-based trust management has been identified in t...