A growing body of research in management and related public policy fields concludes that the 1980s and 1990s saw greater dynamic competition throughout technology−intensive (“...
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
The primary feature of cognitive radios for wireless communication systems is the capability to optimize the relevant communication parameters given a dynamic wireless channel env...
Much attention has been accorded to Location-Based Services and location tracking, a necessary component in active, trigger-based LBS applications. Tracking the location of a larg...
Abstract-Unstructured text represents a large fraction of the world's data. It often contain snippets of structured information within them (e.g., people's names and zip ...
Daisy Zhe Wang, Eirinaios Michelakis, Joseph M. He...