This paper describes a domain independent, automatically trained call router which directs customer calls based on their response to an open-ended "How may I direct your call...
Large software projects often require a programmer to make changes to unfamiliar source code. This paper presents the results of a formative observational study of seven professio...
Robert DeLine, Amir Khella, Mary Czerwinski, Georg...
This paper describes the participation of the Technical University of Catalonia in the CLEF 2008 Question Answering on Speech Transcripts track. We have participated in the Englis...
Finding relevant publications in the large and rapidly growing body of biomedical literature is challenging. Search queries on PubMed often return thousands of publications and it ...
We present a tool that can efficiently facilitate interactive navigation and search in videos. In addition to browsing a video by shots it also allows a user to navigate through a...