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» Voyagers and voyeurs: supporting social data analysis
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WEBI
2005
Springer
15 years 4 months ago
Multi-Faceted Information Retrieval System for Large Scale Email Archives
We profile a system for search and analysis of largescale email archives. The system builds around four facets: Content-based search engine, statistical topic model, automaticall...
Jukka Perkiö, Ville H. Tuulos, Wray L. Buntin...
CAISE
2004
Springer
15 years 4 months ago
Business Alignment: Using Process Mining as a Tool for Delta Analysis
Fueled by the omnipresence of event logs in transactional information systems (cf. WFM, ERP, CRM, SCM, and B2B systems), process mining has become a vivid research area. Until rece...
Wil M. P. van der Aalst
CSCW
2004
ACM
15 years 4 months ago
Behind the help desk: evolution of a knowledge management system in a large organization
This paper examines the way in which a knowledge management system (KMS)—by which we mean the people, processes and software—came into being and evolved in response to a varie...
Christine Halverson, Thomas Erickson, Mark S. Acke...
CHI
2009
ACM
15 years 6 months ago
Pathfinder: an online collaboration environment for citizen scientists
For over a century, citizen scientists have volunteered to collect huge quantities of data for professional scientists to analyze. We designed Pathfinder, an online environment th...
Kurt Luther, Scott Counts, Kristin B. Stecher, Aar...
COMPUTER
2004
144views more  COMPUTER 2004»
14 years 11 months ago
ActiveCampus: Experiments in Community-Oriented Ubiquitous Computing
The UCSD ActiveCampus project is an exploration of wireless location-aware computing in the university setting. ActiveClass supports classroom activities such as anonymous asking ...
William G. Griswold, Patricia Shanahan, Steven W. ...