We studied the evolution of an online innovation community and users’ interaction behavior through social network analysis to explore how to build an innovation community and ge...
Massively multiplayer online games (MMOGs) can be fascinating laboratories to observe group dynamics online. In particular, players must form persistent associations or "guil...
Nicolas Ducheneaut, Nicholas Yee, Eric Nickell, Ro...
A framework is described for analyzing keystroke level data from instant messages (IM). This is unlike other analyses of IM which employ server-based logs of messages. This framew...
There is a growing need for distributed teams to analyze complex and dynamic data streams and make critical decisions under time pressure. Via a case study, we discuss potential g...
Sarah S. Poon, Rollin C. Thomas, Cecilia R. Aragon...
This study explores interruption patterns among software developers who program in pairs versus those who program solo. Ethnographic observations indicate that interruption length...