Significant efforts are currently invested in application integration to enable the interaction and composition of business processes of different companies, yielding complex, mul...
Marco Brambilla, Stefano Ceri, Piero Fraternali, R...
The business model of Web2.0 applications like FaceBook, Flickr, YouTube and their likes is based on an asymmetry: Users generate content, Web2.0 application providers own, (i), th...
Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
Dickson K. W. Chiu, Wesley C. W. Chan, Gary K. W. ...
Our world is increasingly data-driven. The growth and value of data continue to exceed all predictions. Potential for business opportunity, economic growth, scientific discovery, ...
The semantics of the OR-join in business process modeling languages like EPCs or YAWL have been discussed for a while. Still, the existing solutions suffer from at least one of two...