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ISCC
1999
IEEE
121views Communications» more  ISCC 1999»
15 years 7 months ago
Customer Service Management: Towards a Management Information Base for an IP Connectivity Service
Customer Service Management (CSM) offers a management interface between customer and service provider, which enables customers to individually monitor and control their subscribed...
Michael Langer, Stefan Loidl, Michael Nerb
185
Voted
ISDO
2000
194views Business» more  ISDO 2000»
15 years 4 months ago
Contract-Based Transaction Management in Cross-Organizational Workflow Management
Cross-organizational workflow management is an essential ingredient for process integration in virtual enterprises. To obtain cross-organizational workflow processes with robust s...
Paul W. P. J. Grefen
IEEECIT
2006
IEEE
15 years 9 months ago
Integrating Configuration Management and Process Management Based on Life Cycle Control
Currently Configuration Management (CM) tool and Process Management (PM) tool are both largely applied in software organizations. However, neither of them can effectively support ...
Xin Peng, Wenyun Zhao, Chongxiang Zhu
ICSE
2009
IEEE-ACM
15 years 8 months ago
ReMan: A pro-active reputation management infrastructure for composite Web services
REMAN is a reputation management infrastructure for composite Web services. It supports the aggregation of client feedback on the perceived QoS of external services, using reputat...
Domenico Bianculli, Walter Binder, Mauro Luigi Dra...
144
Voted
IEEESCC
2007
IEEE
15 years 9 months ago
Development of NeuronBank: A Federation of Customizable Knowledge Bases of Neuronal Circuitry
Knowledge of neuronal circuitry is foundational to the neurosciences, but no tools have been developed for cataloguing this knowledge. Part of the problem is that the concepts use...
Robert J. Calin-Jageman, Akshaye Dhawan, Hong Yang...