Customer Service Management (CSM) offers a management interface between customer and service provider, which enables customers to individually monitor and control their subscribed...
Cross-organizational workflow management is an essential ingredient for process integration in virtual enterprises. To obtain cross-organizational workflow processes with robust s...
Currently Configuration Management (CM) tool and Process Management (PM) tool are both largely applied in software organizations. However, neither of them can effectively support ...
REMAN is a reputation management infrastructure for composite Web services. It supports the aggregation of client feedback on the perceived QoS of external services, using reputat...
Domenico Bianculli, Walter Binder, Mauro Luigi Dra...
Knowledge of neuronal circuitry is foundational to the neurosciences, but no tools have been developed for cataloguing this knowledge. Part of the problem is that the concepts use...
Robert J. Calin-Jageman, Akshaye Dhawan, Hong Yang...