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106
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SIGUCCS
2000
ACM
15 years 5 months ago
Automating Residence Hall Internet Signups
As colleges and universities are moving into the realm of providing Internet connections to the residence dormitories (ResNet), the local help desk is becoming the focal point for...
John R. Miller, Tom Peterson
95
Voted
SIGUCCS
2000
ACM
15 years 5 months ago
Training... A Key to Better Help Desk Consultants
The quality of student consultants and their development through training and education are major factors in determining long-term effectiveness of university Help Desk. To hire a...
Anna Maria Perez, Andrea J. Moore
125
Voted
POPL
1999
ACM
15 years 5 months ago
Typed Memory Management in a Calculus of Capabilities
An increasing number of systems rely on programming language technology to ensure safety and security of low-level code. Unfortunately, these systems typically rely on a complex, ...
Karl Crary, David Walker, J. Gregory Morrisett
106
Voted
ELPUB
2007
ACM
15 years 4 months ago
Beyond Publication - A Passage Through Project StORe
The principal aim of Project StORe is to provide middleware that will enable bi-directional links between source repositories of research data and the output repositories containi...
Graham Pryor
115
Voted
BPM
2006
Springer
113views Business» more  BPM 2006»
15 years 4 months ago
Process Equivalence: Comparing Two Process Models Based on Observed Behavior
In various application domains there is a desire to compare process models, e.g., to relate an organization-specific process model to a reference model, to find a web service match...
Wil M. P. van der Aalst, Ana Karla A. de Medeiros,...
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