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88
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WWW
2010
ACM
15 years 7 months ago
What is Twitter, a social network or a news media?
Twitter, a microblogging service less than three years old, commands more than 41 million users as of July 2009 and is growing fast. Twitter users tweet about any topic within the...
Haewoon Kwak, Changhyun Lee, Hosung Park, Sue B. M...
93
Voted
CHI
2010
ACM
15 years 7 months ago
What would other programmers do: suggesting solutions to error messages
Interpreting compiler errors and exception messages is challenging for novice programmers. Presenting examples of how other programmers have corrected similar errors may help novi...
Björn Hartmann, Daniel MacDougall, Joel Brand...
90
Voted
CHI
2010
ACM
15 years 7 months ago
Average task times in usability tests: what to report?
The distribution of task time data in usability studies is positively skewed. Practitioners who are aware of this positive skew tend to report the sample median. Monte Carlo simul...
Jeff Sauro, James R. Lewis
104
Voted
CHI
2010
ACM
15 years 7 months ago
What do you know?: experts, novices and territoriality in collaborative systems
When experts participate in collaborative systems, tension may arise between them and novice contributors. In particular, when experts perceive novices as a bother or a threat, th...
Jennifer Thom-Santelli, Dan Cosley, Geri Gay