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» Wizard-based process modeling for business users
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ICDIM
2007
IEEE
15 years 3 months ago
The selection of CRM systems in financial institutes using the analytic hierarchy
Recently, by changing business circumstances, financial institutes have become interested in customer relationship management (CRM) in order to obtain continuous profit and to kee...
Taeho Hong, Eunmi Kim
SIGMOD
2005
ACM
156views Database» more  SIGMOD 2005»
15 years 9 months ago
Model-driven design of service-enabled web applications
Significant efforts are currently invested in application integration to enable the interaction and composition of business processes of different companies, yielding complex, mul...
Marco Brambilla, Stefano Ceri, Piero Fraternali, R...
NORDICHI
2004
ACM
15 years 2 months ago
Procuring a usable system using unemployed personas
This case study examines a procurement project where the Swedish National Labor Market Administration (AMV) hired usability consultants in order to redesign their website for empl...
Erik Markensten, Henrik Artman
73
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QEST
2007
IEEE
15 years 3 months ago
A business-oriented load dispatching framework for online auction sites
Online auction sites have unique workloads and user behavior characteristics that do not exist in other e-commerce sites. Earlier studies by the authors identified i) significan...
Daniel A. Menascé, Vasudeva Akula
WECWIS
2007
IEEE
172views ECommerce» more  WECWIS 2007»
15 years 3 months ago
An Analysis Tool for Execution of BPEL Services
Business Process Execution Language (BPEL) is an XML-based language for specifying services. There have been numerous recent research and development efforts in both statically an...
Ariane Gravel, Xiang Fu, Jianwen Su