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BPM
2010
Springer
13 years 7 months ago
2010
Springer
Abstract. A configurable process model describes a family of similar process models in a given domain. Such a model can be configured to obtain a specific process model that is sub...
CASCON
2010
13 years 1 months ago
2010
ion and giving them a medium to express and implement change. One of the keys to achieve agility for creating business processes depends on close interaction between IT department ...
BIS
2010
13 years 7 months ago
2010
Abstract. Integrating data mining into business processes becomes crucial for business today. Modern business process management frameworks provide great support for flexible desig...
OTM
2010
Springer
13 years 4 months ago
2010
Springer
Business process management and systems have been proven mature and highly beneficial in many domains. Recent surveys by leading market analysts say that the next challenge for BPM...
BPM
2010
Springer
13 years 6 months ago
2010
Springer
Ticket routing is key to the efficiency of IT problem management. Due to the complexity of many reported problems, problem tickets typically need to be routed among various expert ...