One approach to reducing the costs of usability testing is to facilitate the automatic detection of critical incidents: serious breakdowns in interaction that stand out during sof...
David Akers, Matthew Simpson, Robin Jeffries, Terr...
Digital pen systems, originally designed to digitize annotations made on physical paper, are evolving to permit a wider variety of applications. Although the type and quality of p...
Hyunyoung Song, Tovi Grossman, George W. Fitzmauri...
Ninety million Americans have inadequate health literacy, resulting in a reduced ability to read and follow directions in the healthcare environment. We describe an animated, empa...
Timothy W. Bickmore, Laura M. Pfeifer, Brian W. Ja...
While most collaboration technologies are concerned with supporting particular tasks such as workflows or meetings, many work groups do not have the teamwork skills essential to e...
Gilly Leshed, Diego Perez, Jeffrey T. Hancock, Dan...
Large general-purposed community question-answering sites are becoming popular as a new venue for generating knowledge and helping users in their information needs. In this paper ...