Synchronous groupware depends on the assumption that people are fully connected to the others in the group, but there are many situations (network delay, network outage, or explic...
Carl Gutwin, T. C. Nicholas Graham, Christopher Wo...
Although Wikipedia has increasingly attracted attention for its in-depth and timely coverage of breaking news stories, the social dynamics of how Wikipedia editors process breakin...
In this paper, we examine the social roles of software tools in the English-language Wikipedia, specifically focusing on autonomous editing programs and assisted editing tools. Th...
The success of Wikipedia and the relative high quality of its articles seem to contradict conventional wisdom. Recent studies have begun shedding light on the processes contributi...
In this paper, we explore the benefits of videochat for families and the corresponding work that home users engage in to make a video call run smoothly. We explore the varieties o...
Janet Go, Joseph Kaye, Mirjana Spasojevic, Morgan ...