Good real time groupware products are hard to develop, in part because evaluating their support for basic teamwork activities is difficult and costly. To address this problem, we ...
Balancing the needs of information distributors and their audiences has grown harder in the age of the Internet. While the demand for attention continues to increase rapidly with ...
Robert E. Kraut, James Morris, Rahul Telang, Darri...
Current perceptions of Instant Messaging (IM) use are based primarily on self-report studies. We logged thousands of (mostly) workplace IM conversations and evaluated their conver...
Ellen Isaacs, Alan Walendowski, Steve Whittaker, D...
Collaborative filtering has proven to be valuable for recommending items in many different domains. In this paper, we explore the use of collaborative filtering to recommend resea...
Sean M. McNee, Istvan Albert, Dan Cosley, Prateep ...
Organizations, families, institutions evolve a shared culture and history. In this work, we describe a system to facilitate conversation and storytelling about this collective pas...