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HICSS
2003
IEEE
180views Biometrics» more  HICSS 2003»
15 years 3 months ago
Impact of Electronic Commerce Customer Relationship Management on Corporate Success - Results from an Empirical Investigation
In this contribution, we study companies engaging in B2C-E-Commerce and their ability to manage the relationship with their customers. We refer to this as companies’ ECCRM-capab...
Nils Madeja, Detlef Schoder
XMLSEC
2003
ACM
15 years 3 months ago
Optimistic fair contract signing for Web services
Reliable and atomic transactions are a key to successful eBusiness interactions. Reliable messaging subsystems, such as IBM’s MQ Series, or broker-based techniques have been tra...
Hiroshi Maruyama, Taiga Nakamura, Tony Hsieh
ADC
2003
Springer
139views Database» more  ADC 2003»
15 years 3 months ago
Web Service Composition with Case-Based Reasoning
To run a smart E-Business or provide efficient Web service, a web services composition model is needed. Web services composition refers to the process of collaborating the heterog...
Benchaphon Limthanmaphon, Yanchun Zhang
ATAL
2003
Springer
15 years 3 months ago
Engineering commitment-based multiagent systems: a temporal logic approach
Commitments model important aspects of agent interactions, especially those arising in e-business. A small number of patterns of commitments accommodate a variety of realistic int...
Jie Xing, Munindar P. Singh
CAISE
2003
Springer
15 years 3 months ago
The Use of B2B Process Standards: A Case Study
Interactions between organisations are becoming more and more frequent. One of the most common approaches is to use standards-based communication for information exchange. Even tho...
Eva Söderström, Anette H. Pettersson