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EGOV
2009
Springer
15 years 2 months ago
Caste Structures and E-Governance in a Developing Country
Castes, or endogamous kinship relationships, are prevalent in communities across the world and particularly in developing countries. Caste plays a strong role in determining commu...
Rahul De'
EGOV
2009
Springer
15 years 4 months ago
A Multiple-Item Scale for Assessing E-Government Service Quality
A critical element in the evolution of e-governmental services is the development of sites that better serve the citizens’ needs. To deliver superior service quality, we must fir...
Xenia Papadomichelaki, Gregoris Mentzas
EGOV
2009
Springer
15 years 4 months ago
Refinement, Validation and Benchmarking of a Model for E-Government Service Quality
This paper presents the refinement and validation of a model for Quality of e-Government Services (QeGS). We built upon our previous work where a conceptualized model was identifie...
Babis Magoutas, Gregoris Mentzas
74
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EGOV
2009
Springer
15 years 2 months ago
Mapping the E-Government Research with Social Network Analysis
About fifteen years of e-government research (EGR) lead to a research field that is looking forward to define an identity as a proper and autonomous scientific discipline. This pap...
Nusa Erman, Ljupco Todorovski
EGOV
2009
Springer
15 years 1 months ago
Profiling the EG Research Community and Its Core
Electronic Government Research (EGR) has progressed beyond its stages of infancy and has unfolded into a respected domain of multi- and crossdisciplinary study. A sizable and dedic...
Hans Jochen Scholl