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EKNOW
2010

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Identifying Knowledge Management Challenges in a Service Desk: A Case Study

15 years 4 months ago

Identifying Knowledge Management Challenges in a Service Desk: A Case Study

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Marko Jäntti, Jaakko Kalliokoski

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139

EKNOW
2010

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Workshop-Based Risk Assessment for the Definition of Secure Business Processes

14 years 10 months ago

Workshop-Based Risk Assessment for the Definition of Secure Business Processes

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Nowadays, industry and governments are faced with an increasing number of varying threats concerning the security of their valuable business processes. Due to the vast damage pote...

Thomas Neubauer, Markus Pehn

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