Software designs decay over time. While most studies focus on decay at the system level, this research studies design decay on well understood micro architectures, design patterns...
Applications that process complex inputs often react in different ways to changes in different regions of the input. Small changes to forgiving regions induce correspondingly smal...
Ticket routing is key to the efficiency of IT problem management. Due to the complexity of many reported problems, problem tickets typically need to be routed among various expert ...
Peng Sun, Shu Tao, Xifeng Yan, Nikos Anerousis, Yi...
Short Messaging Service (SMS) based mobile information services have become increasingly common around the world, especially in emerging regions among users with low-end mobile de...
Jay Chen, Lakshminarayanan Subramanian, Eric A. Br...
With widespread popularity of smart phones, more and more users are accessing the Internet on the go. Understanding mobile user browsing behavior is of great significance for seve...
Ram Keralapura, Antonio Nucci, Zhi-Li Zhang, Lixin...