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IWC
2007
14 years 9 months ago
2007
This paper reports on a study that investigated consumer use of e-services in a multichannel context. To develop a deeper understanding of what makes consumers decide to use the o...
CHI
2007
ACM
15 years 10 months ago
2007
ACM
Professionals working to move user experience (UX) into a position of corporate influence are impeded by conflicting recommendations, including those regarding the roles of docume...
INTERACT
2007
14 years 11 months ago
2007
Desktop environments have proven to be a powerful user interface and are used as the de facto standard human-computer interaction paradigm for over 40 years. However, there is a ri...
BCSHCI
2007
14 years 11 months ago
2007
The present study explores potential usability gaps when users switch from a familiar to an unfamiliar mobile phone interface. A within-subject experiment was performed in which n...
BCSHCI
2007
14 years 11 months ago
2007
An experimental validation is presented of a novel method for usability testing that entails the playback of dynamic eyetracking data to cue the elicitation of retrospective verba...