Ethnographies often show that users appropriate and adapt technology in ways never envisaged by the designers, or even deliberately subverting the designers’ intentions. As desi...
Collecting usability data over time is increasingly becoming best practice in industry, but lacks "thought leadership" in current literature; few papers address the topi...
Misha W. Vaughan, Catherine Courage, Stephanie Ros...
: In 1998 the Stan Ackermans Institute at the Technical University Eindhoven (TU/e), the Netherlands, founded the User System Interaction (USI) Design Program. This program is a tw...
The IBM Task Modeler supports the rapid creation and analysis of hierarchical task models, thereby providing a valuable and naturally visual tool for information architects. Task ...
YouTube has been the Internet success story of 2006. However, when subjected to conventional usability evaluation it appears to fail miserably. With this and other social Web serv...