A prominent trend in the software industry in the late 1990s was the development of the application service providing business model. Application service providers (ASP)1 offer th...
We carried out eight assessments of usability engineering processes in four industrial companies, for the purpose of providing a basis for process improvement. The research method...
Inductive representation of conditional knowledge means to complete knowledge appropriately and can be looked upon as an instance of quite a general representation problem. The cr...
The objective of this paper is to provide a unified, theoretically grounded framework for trust in electronic environments. An overview of the research on trust is presented, exam...
In the context of knowledge-intensive work, making the relevant knowledge available to the people needing it for their work is a key issue. One approach is to capture such knowled...