Web services systems impose additional complexity upon software maintenance and evolution processes. To handle it, we propose a framework for evolving and maintaining Web service ...
While spam is considered a crucial problem for both companies and ordinary computer users, little is known about how spam actually affects companies and which anti-spam techniques...
This essay sketches out a typology of knowledge management system use by teams. It is proposed that how a knowledge management system is framed and enacted by a team depends on (a...
The knowledge management literature focuses on the bright side of KM; it barely mentions the dark side, in which knowledge is distorted, suppressed, or misappropriated due to pers...
IT outsourcing has changed fundamentally since its start in the 1960’s. Since IT outsourcing services evolve and expand continuously, instruments to evaluate outsourcing success...