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HICSS
2006
IEEE
15 years 3 months ago
2006
IEEE
Our paper presents a new IT governance framework and introduces an assessment tool designed to measure its effectiveness. The framework builds on the integration between the struc...
HICSS
2006
IEEE
15 years 3 months ago
2006
IEEE
The management of customer relationships has become a top priority for companies in the last years. Despite this, little is known about the factors of successful CRM implementatio...
HICSS
2006
IEEE
15 years 3 months ago
2006
IEEE
A comparative case study used content analysis to observe the emergence of voluntary online learning communities in two blended courses. The study developed an interaction-based a...
HICSS
2006
IEEE
15 years 3 months ago
2006
IEEE
Intergroup coordination is critical for the success of software projects. This paper examines the impact of Chinese national culture on intergroup coordination success factors thr...
HICSS
2006
IEEE
15 years 3 months ago
2006
IEEE
We explore online technical support of open source software by a study of postings to discussion boards. Our results indicate that there are several types of detail that are requi...