This panel will educate the audience on the methods and tools available for conducting international or intercultural usability research. The panel will also address the challenge...
Laurie Roshak, Jared M. Spool, Vanessa Evers, Rolf...
In this paper, we describe work-in-progress in comparing user satisfaction ratings after user tests with ratings obtained following actual use of a digital music library software....
An experimental study examined cockpit displays of traffic information for pilot self-spacing in congested airspace. Results demonstrate that pilots have the capability to benefit...
Kirk C. Benson, Glenn Dean, Geoffrey Kuhlmann, Bri...
There are many interactions that take place at a call centre; between the customer and agent, the agent and computer, and indirectly between the customer and computer. This paper ...
We have used two cameras and a SensAble Technologies "Phantom" force-feedback haptic display to haptically render a three-dimensional surface that represents key aspects...