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ICIS
2000
13 years 7 months ago
2000
Even as they enjoy impressive growth, one of the major challenges facing providers of online services is a high rate of customer turnover. It has adverse impacts on business perfo...
ICIS
2000
13 years 7 months ago
2000
A considerable amount of research has already been conducted in the IT/IS evaluation arena, yet rewards remain elusive. This has been variously explained and in this paper we aim ...
ICIS
2000
13 years 7 months ago
2000
As the basis of value creation increasingly depends on the leverage of the intangible assets of firms, Knowledge Management Systems (KMS) are emerging as powerful sources of compe...
ICIS
2000
13 years 7 months ago
2000
Conventional wisdom and current research suggest that the Internet will lower electronic commerce (EC) product prices by causing intense competition among vendors. However, this d...
ICIS
2000
13 years 7 months ago
2000
The growth of business-to-business e-commerce has highlighted the role of computer and communications technologies as well as inter-organizational trust in developing and maintain...