To resolve some of lexical disagreement problems between queries and FAQs, we propose a reliable FAQ retrieval system using query log clustering. On indexing time, the proposed sy...
The article employs deep log analysis (DLA) techniques, a more sophisticated form of transaction log analysis, to demonstrate what usage data can disclose about information seekin...
David Nicholas, Paul Huntington, Hamid R. Jamali M...
Ecommerce is developing into a fast-growing channel for new business, so a strong presence in this domain could prove essential to the success of numerous commercial organizations...
Are two adjectives worth the same as a single noun when documents are ordered based on decreasing topicality? We propose an easy to interpret single number Relative Feature Utilit...
Structured document retrieval makes use of document components as the basis of the retrieval process, rather than complete documents. The inherent relationships between these comp...
Jane Reid, Mounia Lalmas, Karen Finesilver, Morten...