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    MANSCI
    2008
    119views more  MANSCI 2008»
    Service-Level Differentiation in Call Centers with Fully Flexible Servers
    14 years 9 months ago
    Service-Level Differentiation in Call Centers with Fully Flexible Servers
    Download  www.kellogg.northwestern.edu
    We study large-scale service systems with multiple customer classes and many statistically identical servers. The following question is addressed: How many servers are required (s...
    Itay Gurvich, Mor Armony, Avishai Mandelbaum
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    GECCO
    2008
    Springer
    131views Optimization» more  GECCO 2008»
    The study for transportation planning considered the inventory using hybrid genetic algorithm
    14 years 10 months ago
    The study for transportation planning considered the inventory using hybrid genetic algorithm
    Download  www.cs.bham.ac.uk
    The transportation planning (TP) is well-known basic network problem. However, for some real-world applications, it is often that the TP model is extended to satisfy other additio...
    Shinichiro Ataka, Mitsuo Gen
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