Science fiction stories seductively portray robots as human. In present reality (early 21st century) robots are machines, even though they can do many things far better than human...
We motivate an approach to evaluating the utility of life-like interface agents that is based on human eye movements rather than questionnaires. An eye tracker is employed to obta...
Compared to offline shopping, the online shopping experience may be viewed as lacking human warmth and sociability as it is more impersonal, anonymous, automated and generally dev...
Dianne Cyr, Khaled Hassanein, Milena M. Head, Alex...
This paper reports on a study that investigated consumer use of e-services in a multichannel context. To develop a deeper understanding of what makes consumers decide to use the o...
This paper describes an experiment which aims to examine the effectiveness and efficiency of a Virtual Reality Modelling Language (VRML) building model compared with equivalent ar...