Abstract. In this paper, we present a separable, reusable middleware solution that provides coordinated, end-to-end QoS management over any type of service component, and can use e...
Denise J. Ecklund, Vera Goebel, Thomas Plagemann, ...
Continuing research by Jennings, Mandelbaum, Massey and Whitt (1996), we investigate methods to perform time-dependent staffing for many-server queues. Our aim is to achieve time-...
Zohar Feldman, Avishai Mandelbaum, William A. Mass...