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PAKM
2000
13 years 4 months ago
Knowledge Management in the Service and Support Business
As we are entering the New Millenium, we are witnessing a global shift toward a society of services. The evolution of the world's workforce structure indicates clearly the ma...
Kemal A. Delic, Umeshwar Dayal
PAKM
2000
13 years 4 months ago
A Scenarios Mediated Approach for Tacit Knowledge Acquisition and Crystallisation: Towards Higher Return-On-Knowledge and Experi
The `Knowledge Age' has fuelled the need to capitalise on organisation-wide Intellectual Capital with the aim of gaining competitive advantage vis-
Yu-N Cheah, Syed Sibte Raza Abidi
PAKM
2000
13 years 4 months ago
Providing Informational Support for Argumentation: The ISA Project
This paper briefly presents the ISA project that addresses the issue of how argumentation processes can be supported by providing textual information from document databases. The ...
Fahri Yetim
PAKM
2000
13 years 4 months ago
Case Based Reasoning for Knowledge Management in KDD Projects
In this paper we introduce our departments organizational and technical infrastructure for knowledge-intensive and weak-structured processes: A framework for Knowledge Management ...
Kai Bartlmae, Michael Riemenschneider