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PAKM
2004
15 years 1 months ago
Using Hierarchical Knowledge Structures to Implement Dynamic FAQ Systems
David Camacho, María Dolores Rodrígu...
PAKM
1998
15 years 1 months ago
Collaborative Concept Extraction from Documents
Keiichi Nakata, Angi Voß, Marcus Juhnke, Tho...
65
Voted
PAKM
2004
15 years 1 months ago
Representing Knowledge Gaps Effectively
Alan Belasco, Jon Curtis, Robert C. Kahlert, Charl...
PAKM
2000
15 years 1 months ago
Knowledge Management in the Service and Support Business
As we are entering the New Millenium, we are witnessing a global shift toward a society of services. The evolution of the world's workforce structure indicates clearly the ma...
Kemal A. Delic, Umeshwar Dayal