Value creation from e-business for customers in healthcare is an important topic in academic and practitioner circles. This paper reports the findings from a two-year research stu...
The research reported in this paper examines how business value is being created and delivered by IT in large private organisations in Australia. The critical organisational gover...
In the past two decades, the IS research community underwent an intensive debate and fought hard to legitimise interpretive and qualitative research paradigms. Now that the war is...
Customer Relationship Management (CRM) standard package software has become a key contributor to attempts at aligning business and IT strategies in recent years. The past decade h...
Many transport policies and innovations are liable to have implications for human health and safety. How should such implications be weighed against the other costs and benefits? ...