We have friends we consider very close and acquaintances we barely know. The social sciences use the term tie strength to denote this differential closeness with the people in our...
Users have come to rely on automated route finding services for driving, public transit, walking, and bicycling. Current state of the art route finding algorithms typically rely...
Reid Priedhorsky, David Pitchford, Shilad Sen, Lor...
We report on a study of the English edition of Wikipedia in which we used a mixed methods approach to understand how nested organizational structures called WikiProjects support c...
Andrea Forte, Niki Kittur, Vanessa Larco, Haiyi Zh...
We explore how expert First Person Shooter (FPS) players coordinate actions using a shared voice channel. Our findings emphasize the importance of the temporality and spatiality o...
Anthony Tang, Jonathan Massey, Nelson Wong, Derek ...
Photoshop with Friends is an online community of learners exchanging just-in-time help on graphic design tasks. The system attempts to provide an interactive, visual, context-awar...
Juho Kim, Benjamin Malley, Joel Brandt, Mira Dontc...
In recent years, the HCI and CSCW communities have begun to examine the role technology plays in personal, rather than professional settings. Part of this work has begun to addres...
Michael Massimi, Jill P. Dimond, Christopher A. Le...
Hierarchy fundamentally shapes how we act at work. In this paper, we explore the relationship between the words people write in workplace email and the rank of the email’s recip...
Micro-task platforms provide massively parallel, ondemand labor. However, it can be difficult to reliably achieve high-quality work because online workers may behave irresponsibly...
Steven Dow, Anand Pramod Kulkarni, Scott R. Klemme...
Though toolkits exist to create complex crowdsourced workflows, there is limited support for management of those workflows. Managing crowd workers and tasks requires significant i...
In spite of decades of research on virtual worlds, our understanding of one popular form of virtual world behavior— raiding—remains limited. Raiding is important because it en...