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121
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SIGUCCS
2003
ACM
101
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Information Technology
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SIGUCCS 2003
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Being Sam Malone: customer service on a campus where "Everybody Knows Your Name"
15 years 8 months ago
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www.mio.uwosh.edu
Working on a small campus has many advantages: Familiarity with the majority of faculty and staff, in-depth knowledge of how systems interact, adding the personal touch to each in...
Mark Watts
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