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    FLAIRS
    2006
    120views Artificial Intelligence» more  FLAIRS 2006»
    Epistemic Categorization for Analysis of Customer Complaints
    14 years 10 months ago
    Epistemic Categorization for Analysis of Customer Complaints
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    We introduce the particular functionality of the Complaint Engine suite, the integrated complaint management component for mediating consumer disputes. We formulate the problem of...
    Boris Galitsky, Anca Pascu
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