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116
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HICSS
2003
IEEE
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HICSS 2003
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Establishing a Contact Centre for Public Health Care
15 years 8 months ago
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www.hicss.hawaii.edu
A growing part of population is used to performing transactions on-line via the Internet, even in relationships to authorities. Not even the health care sector can escape this tre...
Reima Suomi, Jarmo Tähkäpää
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