Sciweavers

TASE
2010
IEEE
13 years 4 days ago
A Collaborative Multiagent Taxi-Dispatch System
This paper presents a novel multiagent approach to automating taxi dispatch that services current bookings in a distributed fashion. The existing system in use by a taxi operator i...
Kiam Tian Seow, Nam Hai Dang, Der-Horng Lee
IADIS
2004
13 years 6 months ago
In-home shopping through internet: consumer satisfaction and perceived risk
The Internet/World Wide Web (Web) is an important way for the sharing of business information between retail firms and their customers. Although electronic commerce (e-commerce) h...
Bráulio Alturas
IMECS
2007
13 years 6 months ago
The Evaluation Study of Customer Satisfaction Based on Gray - AHP Method for B2C Electronic-Commerce Enterprise
—Under electronic commerce, how to raise the consumers’ degree of satisfaction and gain the consumers’ loyalty have become the key factor relating with whether e-commerce ent...
Minghe Wang, Peide Liu, Guoli Ou
ICSM
1995
IEEE
13 years 9 months ago
Discovering relationships between service and customer satisfaction
Organizations spend significant resources tracking customer satisfaction and managing service delivery. Although a great deal of effort is expended in understanding what goes on w...
Michael Buckley, Ram Chillarege
MA
2000
Springer
114views Communications» more  MA 2000»
13 years 9 months ago
Saving Energy and Providing Value Added Services in Intelligent Buildings: A MAS Approach
In a de-regulated market the distribution utilities will compete with added value for the customer in addition to the delivery of energy. We describe a system consisting of a colle...
Paul Davidsson, Magnus Boman
HICSS
2002
IEEE
106views Biometrics» more  HICSS 2002»
13 years 10 months ago
Satisfaction with Internet-Based Services
: This research develops, operationalizes, and empirically tests a model for explaining/predicting the satisfaction of customers with Internet-based services in the context of an o...
Mohamed Khalifa, Vanessa Liu
HICSS
2003
IEEE
110views Biometrics» more  HICSS 2003»
13 years 10 months ago
Telecommunication Infrastructure Investments and Firm Performance
This research adopts Barua’s [1] three-tier Business Value Complementarity (BVC) model to study the performance of telephone companies (Telcos). Our study integrates constructs ...
Hy Sonya Hsu, Siva K. Balasubramanian
HICSS
2008
IEEE
317views Biometrics» more  HICSS 2008»
13 years 12 months ago
Trust in Online Shopping: The Korean Student Experience
E-commerce has become an important part of business. In South Korea, the market size of online shopping malls was 13,460 billion Korean Won in 2006, and this figure keeps growing....
Ji-Seok Yoo, Jae-Nam Lee, Julian Hoffmann