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81
Voted
SDM
2004
SIAM
165views Data Mining» more  SDM 2004»
15 years 7 days ago
Visualizing RFM Segmentation
Segmentation based on RFM (Recency, Frequency, and Monetary) has been used for over 50 years by direct marketers to target a subset of their customers, save mailing costs, and imp...
Ron Kohavi, Rajesh Parekh
89
Voted
ICDM
2006
IEEE
116views Data Mining» more  ICDM 2006»
15 years 4 months ago
Improving Personalization Solutions through Optimal Segmentation of Customer Bases
On the Web, where the search costs are low and the competition is just a mouse click away, it is crucial to segment the customers intelligently in order to offer more targeted and...
Tianyi Jiang, Alexander Tuzhilin