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IAAI
2003
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Artificial Intelligence
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IAAI 2003
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Building Agents for the Customer Service Front
15 years 4 months ago
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www.aaai.org
AI has the potential to play an important role in the customer service field. By leveraging the high bandwidth of natural language customers will be able to state their intentions...
Mihai Barbuceanu, Mark S. Fox, Lei Hong, Yannick L...
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