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96
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ICSM
2008
IEEE
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Software Engineering
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ICSM 2008
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Retrieving relevant reports from a customer engagement repository
15 years 9 months ago
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sail.cs.queensu.ca
Customers of modern enterprise applications commonly engage the vendor of the application for onsite troubleshooting and fine tuning of large deployments. The results of these eng...
Dharmesh Thakkar, Zhen Ming Jiang, Ahmed E. Hassan...
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