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137
Voted
CONEXT
2010
ACM
136
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Computer Networks
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CONEXT 2010
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NEVERMIND, the problem is already fixed: proactively detecting and troubleshooting customer DSL problems
15 years 1 months ago
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Traditional DSL troubleshooting solutions are reactive, relying mainly on customers to report problems, and tend to be labor-intensive, time consuming, prone to incorrect resoluti...
Yu Jin, Nick G. Duffield, Alexandre Gerber, Patric...
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