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IWC
2007
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IWC 2007
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The role of social presence in establishing loyalty in e-Service environments
15 years 3 months ago
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collabographics.com
Compared to offline shopping, the online shopping experience may be viewed as lacking human warmth and sociability as it is more impersonal, anonymous, automated and generally dev...
Dianne Cyr, Khaled Hassanein, Milena M. Head, Alex...
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