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110
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HICSS
2003
IEEE
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HICSS 2003
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Consumers cognition towards communities: Customer-centred community design using the means-end chain perspective
15 years 8 months ago
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www.hicss.hawaii.edu
This paper presents research on the application of the means-end chain (MEC) framework for investigating customers cognitive structure regarding community applications. It is argu...
Peter Aschmoneit, Mark Heitmann
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