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IUI
2000
ACM
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Software Engineering
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IUI 2000
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Procedure based help desk system
15 years 7 months ago
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web.media.mit.edu
In this paper, we describe an outline of “Procedure based help desk system”. Preparing enough amounts of contents for help desk system is important for constructing an efficie...
Akira Takano, Yuko Yurugi, Atsushi Kanaegami
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