In June 2003, Lehigh University embarked on an experiment to present incoming freshmen with an online pre-orientation experience using the SCT Luminis 3 Portal environment. Three ...
Designing computing equipment for a computer laboratory is not easy. In a class in a computer laboratory, it is not unusual that all students do the same thing simultaneously. Tre...
Determining the desired relationship between IT professionals and faculty is an important step in setting expectations and developing programs to achieve that relationship. Two co...
There are always more labs and other things to attend to than available bodies to watch over said pesky details. How can we keep an eye on the ever-present large and small events ...
The Princeton University Help Desk KnowledgeBase (KB) is a searchable online information system that publishes Princetonspecific computer solutions to better serve the University ...
This paper is a literature review on practical techniques and guidelines using PowerPoint, animation, and video effectively for instruction. The motivation to collect research bas...
Communities of practice are not a new idea, but they are being looked at more closely as an important tool for learning and mastering knowledge challenges. Communities of practice...
This paper explains two projects dealing with spam recently completed at Iowa State University (ISU). The first project was undertaken by a team composed of members of the campus ...