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99
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CHI
2007
ACM
16 years 5 days ago
How it works: a field study of non-technical users interacting with an intelligent system
In order to develop intelligent systems that attain the trust of their users, it is important to understand how users perceive such systems and develop those perceptions over time...
Joe Tullio, Anind K. Dey, Jason Chalecki, James Fo...