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    CSCW
    1992
    ACM
    133views Social Sciences» more  CSCW 1992»
    Ethnographically-Informed Systems Design for Air Traffic Control
    15 years 2 months ago
    Ethnographically-Informed Systems Design for Air Traffic Control
    Download  mentalmodels.mitre.org
    This paper relates experiences of a project where an ethnographic study of air traffic controllers is being used to inform the design of the controllers' interface to the fli...
    Richard Bentley, John A. Hughes, David Randall, To...
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